Top 6 Qualities of a Good Support Worker

A career as a support worker can be highly rewarding and versatile. It offers the chance to make a real difference to someone’s life, and every day brings new challenges and opportunities.
However, not everyone is cut out for this role. It takes a special kind of person with a unique set of skills and qualities to excel as a support worker.
In this blog post, we will explore the top qualities that you must possess to become a successful support worker.
One of the most important qualities for a support worker is patience. You must be patient and supportive towards the participants, helping them to achieve their goals while encouraging and assisting them along the way.
Simple tasks can take longer and may cause frustration, especially for those in the mental disability sector. It’s important to be understanding of your participants’ conditions and to empower them with the skills they need to become more self- sufficient.
Although it may take time, the sense of fulfillment that comes with helping someone live a better life is immeasurable.
Positive and Encouraging
A good support worker must have a positive and encouraging mindset. You must be the optimist in your relationship with your participants, reflecting positive energy that can help them to live life to the fullest despite their disability.
One of your key roles is to build up their confidence and self-esteem. Encouraging and motivating participants can help them try things they might not have done before, eliminate self-doubt, and provide them with a sense of belongingness in the community.
Trustworthy and Honest
As a support worker, you are involved in every aspect of your participants’ lives, and they trust you with confidential information relating to their personal finances and health. You also assist them with their personal care and hygiene, such as dressing, bathing, and toileting.
Being trustworthy and honest is key to building solid and long-lasting relationships with your participants. It's important to be cautious in gaining their trust and providing them with information without compromising your professional boundaries.
Good Communicator
Effective communication is essential in working with participants with diverse needs and health issues. Good communication skills help alleviate any stress, confusion, or frustration the participant may feel in certain situations.
As an effective communicator, you can act as the voice in behalf of the participants when communicating with other people in the community. It’s important to ensure that both your verbal and non-verbal messages are clearly understood.
Being empathetic is integral to being a good support worker. By putting yourself in the participant’s shoes, you can better understand their needs and come up with tailored solutions. Empathy helps you build a stronger and more trusting relationship with your participants.
A participant’s needs and wants can change regularly, so being able to adapt to those changes is crucial. As an adaptable support worker, you must remain calm under pressure and provide reassurance to the participants that everything will be alright.
Teamwork is also crucial in providing good services and support to your participants, so flexibility in the workplace is important.
If you possess these qualities and think you have what it takes to become a good support worker, explore your career options today. Pursue Ability is a great place to start.
Call us at 1800 PURSUE (787783) to jump start your career with us. Click here to learn more about the job roles we offer. Join our growing family and become a part of a rewarding and fulfilling career as a support worker.

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Join us at the Weston Workers Club for the Combat Cancer Fundraiser on May 18th from 11:00 AM to 2:30 PM. This family-friendly event hosted by Pursue Ability includes a petting zoo, jumping castle, raffles, live music, and more. With over $6000 in prizes, including a $500 cash prize, you can have fun while supporting a vital cause.

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EJ Malicdem
(Communications & Marketing Officer)

Elisia pursues equality and innovation. Her five years of experience in digital marketing and strategic communication implementation allows her to create compelling and meaningful brand storytelling.

Elisia believes that digital presence is a powerful tool that can educate people about invisible disabilities. By informing, we encourage the community to support and embrace inclusivity.

Elisia loves to create narrative videos on her own time. She often experiments on silent and colour graded clips. She also loves to read books. Her favourite author is C.S Lewis.