Disability support built around your goals
We help NDIS participants across Australia live more independently at home, in the community and through allied health.
Or call 02 7227 6310. A person, not a machine, reads every enquiry.
01 · Find your starting point
02 · Our services
Eight services, in plain English. Every one starts with a conversation about what you want from life.
Supported Independent Living (SIL)
24/7 or drop-in support to live in your own home or shared housing, your way: daily living, personal care, medication and skill-building at your pace.
Learn more about SIL →Day programs (Maitland)
Community-based group programs for skills, social connection and things you enjoy: cooking, art, music, fitness, life skills and outings.
Learn more about our Maitland day programs →Allied health
Occupational therapy, physiotherapy, speech pathology and psychology, delivered where it works for you: at home, in the community or in clinic.
Learn more about allied health →Support coordination
Help to understand your NDIS plan, connect with the right providers and get the most from your funding, with your voice leading every decision.
Learn more about support coordination →Community access
One-to-one support to get out and take part: appointments, shopping, sport, social events and building confidence in everyday places.
Learn more about community access →Psychosocial recovery programs
Specialist, trauma-informed support for people with psychosocial disability: our founding expertise, built around stability, trust and recovery at your pace.
Learn more about psychosocial recovery →Behaviour support
Positive behaviour support planning developed with you and the people around you, focused on understanding what’s behind behaviour and reducing restrictive practices.
Learn more about behaviour support →Carer support
Practical help and respite so families and carers can recharge, knowing the person they care for is safe and well supported.
Learn more about carer support →03 · How we help
Four steps. No pressure, no obligation, and you stay in control at every one.
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1
Get in touch
Call, email or send the short form below. Anyone can start the conversation: you, family, or a support coordinator.
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2
We talk it through
A team member reviews your enquiry and contacts you to understand your situation, goals and NDIS plan.
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3
Meet and plan together
We meet you where you’re comfortable, check we’re the right fit, and agree a support plan you approve.
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4
Support begins
Support starts when you’re ready. We review it with you regularly, and you can change or stop it at any time.
04 · Why Pursue Ability
What you can hold us to, not marketing claims.
- Registered and audited
- We are registered with the NDIS Quality and Safeguards Commission and assessed against the NDIS Practice Standards.
- Specialists in psychosocial disability
- Pursue Ability was founded in 2020 to support people with significant psychosocial disability, and that remains our core expertise.
- A person reads every enquiry
- Every referral is personally reviewed by our intake team. There is no automated triage and no call centre.
- Your choice, your control
- You choose your supports, your workers and your goals. We adjust when your needs change, and we tell you honestly if we’re not the right fit.
05 · From our Chief Executive Officer
My Nan was paralysed. Not for a season, not for a while. That was her life, and it was the world I grew up in. I did not come to this work through a business plan. I came to it through her.
I watched what good support did for her, and I watched what happened when it was not there. I learned early that the difference between a hard day and a good one is often just whether somebody turned up on time, and whether they treated her as a person with a life rather than a task on a run sheet.
That is really the whole of it. We are not here because disability support is a growing market. We are here because this is what we do, and because people deserve support built around their life rather than around ours.
So our commitment is plain. We are clear about what we can and cannot do. We do not promise outcomes we cannot deliver. If we are not the right provider for you, we will tell you, and we will help you find one who is.
Every enquiry is read by a person. Every support arrangement is agreed with you before it starts, and you can change it or end it at any time. If something is not working, tell us. Raising a concern will never affect your supports.
My Nan did not need pity and she did not need paperwork. She needed people who turned up, and who treated her like herself. That is the whole job.
Scott Papas
Chief Executive Officer, Pursue Ability
06 · Helpful NDIS information
These links go to official NDIS information on ndis.gov.au. Pursue Ability is an independent provider. We are not the NDIS or a government agency, and we cannot make decisions about your funding or eligibility.
Latest NDIS news
What has changed in the NDIS this week, explained in plain English.
- NDIS news this week: budget changes, service agreements and SIL registrationSmaller budgets in two support categories from 1 October, new service agreement resources, and the SIL registration deadline, explained in plain English.
Start a conversation. It doesn’t commit you to anything.
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