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NDIS provider in Maitland

Head office: 32 St Andrews Street, Maitland

Pursue Ability is a registered NDIS provider supporting people with disability in Maitland and across the Hunter Valley. We provide Supported Independent Living, Individualised Living Options, Community Access and Support Coordination to participants in Maitland and nearby areas including East Maitland, Rutherford, Telarah.

Our head office is in Maitland

Pursue Ability is a Maitland business. Our head office is on St Andrews Street in Maitland, and our team supports people across Maitland and the Lower Hunter every day, from East Maitland, Rutherford, Telarah, Thornton, Metford, Bolwarra, Lorn, Morpeth, Ashtonfield, Woodberry, Largs, Gillieston Heights, Raworth, Tarro, Beresfield.

Visit or call us

Day programs in Maitland

We run day programs in Maitland with a focus on life skills, community connection and building towards moving out of home. They are designed for school leavers aged 18 to 25. Learn more about our Maitland day programs.

Local, not a call centre

A person, not a machine, reads every enquiry. Tell us about your plan and what you need, and we will talk it through with you plainly.

Maitland at a glance

NDIS participant numbers in the Maitland area have grown 56% in five years. Here is what that looks like locally, and where to find help.

488
NDIS participants in the Maitland area, up 56% from 312 in June 2021
4,980
NDIS participants across the Maitland council area (up from 4,611 in March 2025)
13.1%
of Maitland residents provide unpaid care to someone with a disability, health condition or due to old age (NSW: 11.5%)

Sources: NDIA, Participants by SA2 and by Local Government Area (June 2021 to June 2026). ABS, 2021 Census QuickStats.

Local services near Maitland

  • Hospital: Maitland Hospital at Metford.
  • Your council: Maitland City Council: 263 High Street, Maitland. Phone 02 4934 9700. maitland.nsw.gov.au

What we offer in Maitland

NDIS services in Maitland

Supported Independent Living (SIL)

Daily support in your own home in Maitland, from drop-in help through to 24/7 care.

Individualised Living Options (ILO)

Flexible support to live the way you choose in Maitland, with the people you choose.

Community Access

Support to get out, take part and stay connected around Maitland.

Support Coordination

Help to understand your NDIS plan and connect with the right supports in Maitland.

Local support in Maitland

Our local team supports participants throughout Maitland and the surrounding the Hunter Valley area, including East Maitland, Rutherford, Telarah. Whether you need daily support at home, help getting into the community, or a Support Coordinator to make sense of your plan, we are close by and ready to help.

Questions about NDIS support in Maitland

Is Pursue Ability a registered NDIS provider in Maitland?

Yes. Pursue Ability is a registered NDIS provider (registration 4-F0VAKFY) and our head office is at 32 St Andrews Street, Maitland. We work with NDIA-managed, plan-managed and self-managed participants.

What NDIS services do you offer in Maitland?

Supported Independent Living (SIL), Individualised Living Options (ILO), community access, support coordination, domestic assistance, day programs, occupational therapy, speech therapy and positive behaviour support.

Do you have SIL vacancies in Maitland?

Vacancies change often. Call us on 02 7227 6310 to ask what is open now, or read our guide to checking SIL vacancies in Maitland.

Which suburbs around Maitland do you cover?

All of Maitland and the Lower Hunter, including East Maitland, Rutherford, Telarah, Thornton, Metford, Bolwarra, Lorn, Morpeth, Ashtonfield, Woodberry, Largs, Gillieston Heights, Raworth, Tarro and Beresfield.

How do I get started?

Call 02 7227 6310, email enquiries@pursueability.com.au or send a referral online. Participants, families and support coordinators are all welcome.

A smiling support worker in a navy polo walks beside a young man using a wheelchair on a path past vineyards and green hills in the Hunter Valley.
Getting out and about in the Hunter Valley.

Your local NDIS guide for Maitland

Not sure who to ring about your NDIS plan in Maitland? This guide lists the local NDIS contacts, shows how many people nearby are on the scheme, and explains the 2026 changes worth knowing about.

Who to contact about the NDIS in Maitland

  • Local Area Coordinator (LAC): Uniting is the NDIA’s LAC partner for Hunter New England. Nearby office: 44 Bulwer St, Maitland.
  • Early childhood partner (children under 9): Northcott. Nearby office: Unit 2/33-35 St Andrews St, Maitland.
  • NDIA offices: 727 Hunter Street, Newcastle (Monday to Friday, 8.30am to 4.30pm); Level 3, 331 Charlestown Road, Charlestown.
  • NDIS contact centre: 1800 800 110. Your nearest office is not always your allocated partner, so call to check who yours is.
  • Help for carers: Carer Gateway on 1800 422 737, run locally by Carers NSW.
  • Independent advocacy: search the Disability Advocacy Finder on Ask Izzy for free advocates near you.
  • Complaints about any NDIS provider: the NDIS Quality and Safeguards Commission on 1800 035 544.

The NDIS in Maitland in numbers

4,980
people in the Maitland council area are on the NDIS, up 268 (5.7%) in a year
37,448
NDIS participants across the Hunter New England district
1,147
active NDIS providers in the district
74%
of plan budgets used on average (NSW average 76%)
371
people in the district are eligible for specialist disability accommodation but not yet living in it

People in the Hunter New England district use a little less of their plan budgets than the NSW average. If your funding is sitting unused because you can’t find support in Maitland, talk to us.

Source: NDIA public data at 30 June 2026 (participants by council area, plan budgets, utilisation, active providers and SDA by service district). Contacts checked against ndis.gov.au on 2 November 2026.

NDIS changes to know about

A new NDIS law in 2026

The Securing the NDIS for Future Generations Act passed Parliament in August 2026. As plans are reassessed from October 2026, budgets for community participation and daily living skills are being reduced. From December 2026, providers must claim within 90 days of delivering a support. Only you, your plan nominee or a child’s representative can ask for an unscheduled plan reassessment. The new way of planning has been delayed to 1 April 2027. If you have a reassessment coming up in Maitland, we can help you get ready for it.

Supported independent living (SIL) changes

From 1 July 2026, SIL is claimed under a new support item (0138). Only registered NDIS providers, or providers who applied to register before 1 October 2026, can now deliver SIL. Pursue Ability is a registered NDIS provider, so your SIL funding can be used with us.

If you disagree with an NDIA decision

Start by asking the NDIA for an internal review of the decision. If you are still unhappy, you can apply to the Administrative Review Tribunal (ART) within 28 days of the internal review decision. The ART replaced the AAT in October 2024. Free legal help is available through the NDIS Appeals program.

Children aged 8 and under: Thriving Kids

Since 1 October 2026, children aged 8 and under with developmental delay or autism and low to moderate support needs are starting to get support through Thriving Kids, outside the NDIS. Children with permanent and significant disability stay eligible for the NDIS. The early childhood partner listed above can tell you which applies to your child.

Vacancies and new homes in Maitland

Estimated wait for a new home: about 6 weeks from referral.
If one of our current vacancies suits you, it can be much sooner.

Check our current vacancies for homes with a place available now. If there is no vacancy in Maitland that suits you, we can set up a new home around you. Once we receive your referral, we find a suitable home and recruit a local support team. We estimate this takes about 6 weeks from referral to move-in.

Other suburbs we support nearby

Looking for NDIS support in Maitland?

Participants, families and support coordinators are all welcome. Monday to Friday, 8am to 4pm.

Join Us

Join us at the Weston Workers Club for the Combat Cancer Fundraiser on May 18th from 11:00 AM to 2:30 PM. This family-friendly event hosted by Pursue Ability includes a petting zoo, jumping castle, raffles, live music, and more. With over $6000 in prizes, including a $500 cash prize, you can have fun while supporting a vital cause.

Let's unite for a day of hope and community support!

EJ Malicdem
(Communications & Marketing Officer)

Elisia pursues equality and innovation. Her five years of experience in digital marketing and strategic communication implementation allows her to create compelling and meaningful brand storytelling.

Elisia believes that digital presence is a powerful tool that can educate people about invisible disabilities. By informing, we encourage the community to support and embrace inclusivity.

Elisia loves to create narrative videos on her own time. She often experiments on silent and colour graded clips. She also loves to read books. Her favourite author is C.S Lewis.

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