NDIS Support Coordination in NSW & QLD — Expert, Registered, and Genuinely Participant-Centred
Pursue Ability is a fully registered NDIS Support Coordination provider operating across New South Wales and Queensland. Our experienced Support Coordinators work alongside participants, families, and carers to activate NDIS plans, connect with the right providers, and achieve real, measurable outcomes — every single time.
What is NDIS Support Coordination?
NDIS Support Coordination is a capacity-building support funded under the National Disability Insurance Scheme (NDIS) that helps participants understand, activate, and make the most of their approved NDIS plan. A registered Support Coordinator works alongside you to connect you with the right disability service providers, coordinate your supports, resolve service gaps, and build your long-term independence and self-determination.
Under the NDIS framework, Support Coordination is funded under the Capacity Building — Support Coordination budget. It is available to participants whose plans include this funding, and is particularly valuable for people with complex support needs, psychosocial disability, or those who are new to the NDIS. At Pursue Ability, our Support Coordinators bring clinical expertise, genuine sector knowledge, and a deep commitment to person-centred practice — ensuring every participant gets the most out of their NDIS plan and moves confidently towards their goals.
NDIS Registered Provider
Fully registered under the NDIS Quality and Safeguards Commission — assessed against the NDIS Practice Standards.
Quality & Safeguards Compliant
All Support Coordinators operate within robust compliance, governance, and risk management frameworks.
NSW & QLD Coverage
Delivering NDIS Support Coordination across the Hunter region, Greater Sydney, South East QLD, and beyond.
24-Hour Response
Every referral is personally reviewed and responded to within 24 hours — no automated systems, no delays.
What Our NDIS Support Coordinators Do For You
Our registered Support Coordinators provide a comprehensive, end-to-end coordination service — taking a holistic, trauma-informed, and strengths-based approach to every participant’s journey, ensuring your NDIS plan is fully activated and you are always moving forward towards the outcomes that matter most to you.
📋 NDIS Plan Activation & Implementation
We work with you from day one to understand every line of your NDIS plan, activate your funded supports, and ensure your plan is being used to its full potential from the very beginning of your plan period.
🤝 Provider Sourcing & Connection
We research, identify, and connect you with the best-fit registered and unregistered NDIS service providers across all support categories — from Allied Health and SIL to community access, therapy, and beyond.
🏠 Supported Independent Living (SIL) Applications
We prepare, support, and advocate for Supported Independent Living (SIL) applications — working with participants, the NDIA, and accommodation providers to secure the right living environment for your needs and goals.
🏡 Specialist Disability Accommodation (SDA)
Our team assists participants in preparing comprehensive Specialist Disability Accommodation (SDA) applications and navigating the SDA market to find safe, appropriate, and person-centred housing solutions across NSW and QLD.
📝 Service Agreements & Support Schedules
We review, coordinate, and manage all Service Agreements and Support Schedules across your support network — ensuring every provider relationship is clear, compliant, and working in your best interests.
🧠 Psychosocial Recovery Coaching
We source and coordinate Psychosocial Recovery Coaching for participants living with psychosocial disability — connecting you with qualified recovery coaches who take a trauma-informed, recovery-oriented approach to mental health support.
💰 Plan Management Coordination
We help participants access and select appropriate NDIS Plan Managers — ensuring your funding is managed efficiently, transparently, and in line with the NDIS guidelines for plan management.
📅 NDIS Plan Review Preparation
Our Support Coordinators prepare you thoroughly for every NDIS plan review meeting — gathering evidence, documenting outcomes, articulating your evolving goals, and ensuring your next plan reflects your genuine support needs.
🌴 Holiday & Respite Supports
We source and coordinate holiday supports, short-term accommodation, and respite options — helping participants access enriching experiences and giving families and carers the breaks they need and deserve.
🔗 Allied Health & Clinical Coordination
We coordinate access to Allied Health services including OT, Speech Pathology, Psychology, Physiotherapy, and Behaviour Support — fully integrated with your broader NDIS plan.
Our Support Coordination Process
At Pursue Ability, we have designed a clear, structured, and participant-centred coordination process that ensures every person receives a consistent, high-quality experience from first contact through to long-term outcomes and plan review.
Referral & Intake
Contact us or submit a referral. We personally respond within 24 hours and complete a thorough intake and goal-setting session within the first two weeks.
Plan Understanding
We review your NDIS plan in detail — explaining every funding category, support type, and budget allocation so you understand exactly what you have access to.
Provider Connection
We research and connect you with the best-fit providers across all your support categories — managing the process so you don’t have to.
Ongoing Coordination
We monitor your supports, attend reviews, resolve issues, and proactively prepare you for your next plan review — every step of the way.
Who We Support — NDIS Support Coordination for All Disability Types
Pursue Ability provides NDIS Support Coordination for participants across the full spectrum of disability. Our Support Coordinators have specialist experience with complex, high-intensity, and multiple support needs — and no diagnosis is too challenging for our team.
🧠 Psychosocial Disability
PTSD, schizophrenia, bipolar disorder, depression, anxiety, dual diagnosis, and complex mental health conditions.
🌟 Autism Spectrum Disorder (ASD)
All levels of ASD support including behaviour support coordination, therapy connections, and SIL and ILO applications.
♿ Physical Disability
Spinal cord injury, acquired physical disability, mobility impairment, and conditions requiring high-intensity personal care.
🧩 Intellectual Disability
Down syndrome, developmental delay, and intellectual disability across all ages with a focus on capacity building.
🧬 Neurological Conditions
Multiple Sclerosis, Parkinson’s, Traumatic Brain Injury, epilepsy, stroke, and other acquired neurological conditions.
💫 Acquired Brain Injury (ABI)
Stroke survivors, accident and illness-related ABI, and participants requiring rehabilitation-focused coordination.
👁️ Sensory Disability
Vision impairment, hearing loss, and Deafblind participants requiring specialised provider connections.
📉 Degenerative Conditions
Motor Neurone Disease, Huntington’s disease, progressive MS, and other conditions requiring proactive coordination.
⚡ Complex & Multiple Needs
Dual diagnosis, justice-involved participants, and those who have been let down by previous providers.
How NDIS Support Coordination is Funded
Support Coordination is funded under the Capacity Building budget in your NDIS plan — under the Support Coordination support category (07). The NDIS recognises two types:
- Support Coordination (07_002_0106_8) — For participants who need assistance understanding and implementing their NDIS plan and connecting with providers.
- Specialist Support Coordination (07_004_0132_8) — A higher-intensity service for participants with complex support needs, delivered by practitioners with specialist qualifications.
If your current plan does not include Support Coordination funding, our team can help you prepare a strong case for your next plan review. For more information, visit the NDIS official website.
Why Choose Pursue Ability for NDIS Support Coordination?
There are many NDIS Support Coordination providers in NSW and QLD — but Pursue Ability brings clinical expertise, lived-experience knowledge, and genuine commitment to outcomes that sets us apart.
- Psychosocial Disability Specialists: Pursue Ability was founded specifically to serve participants with significant psychosocial disability — a population historically underserved by mainstream NDIS providers.
- Person-Centred, Trauma-Informed Practice: Our Support Coordinators always place the participant’s voice and goals at the centre of every decision.
- 24-Hour Personal Referral Response: Every referral is personally reviewed within 24 hours by a real member of our team — not an automated system.
- Integrated Service Ecosystem: As a full-service NDIS provider, we can seamlessly coordinate across SIL, Allied Health, Community Access, and Domestic Assistance.
- NDIS Quality and Safeguards Commission Registered: Independently assessed against the NDIS Practice Standards — participants and families can trust our services are safe and accountable.
- Royal Commission Compliant: We have fully incorporated the recommendations of the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability into our everyday practice standards.
Frequently Asked Questions — NDIS Support Coordination
Explore Our Full NDIS Service Suite
Ready to Get Started with NDIS Support Coordination?
Contact our team today. Every referral is personally reviewed and responded to within 24 hours — by a real person, every time.
